Cambridge University Press & Assessment can reissue damaged certificates. The service is provided free of charge as long as you submit a relevant request along with the required documents within six (6) months from the date of the written examination. If you submit the request between six (6) and twelve (12) months from the date of the written examination, administrative fees apply.
Please note that the cost of the service varies depending on the case. For more details, please refer to the application form.
To arrange for the reissuing of your certificate due to damage, please submit in person (Massalias 22, 10680, Athens, 9 am to 5 pm) or via courier service the following:
In person submission:
- Identity card, passport or any other legal identification document (e.g., a driver’s license or identity certificate -“tautoprosopia”- containing a photograph stamped by a Public Authority).
- Declaration Form of Law 1599/1986. You will need to verify the authenticity of your signature on the form at a police station or a Citizen Service Center (ΚΕΠ). Alternatively, you can arrange for a digital authentication of your signature.
- The original (damaged) certificate.
Submission via courier service:
- Completed application form.
- A copy of your identity card, passport or any other legal identification document (e.g., a driver’s license or identity certificate -“tautoprosopia”- containing a photograph stamped by a Public Authority).
- Declaration Form of Law 1599/1986. You will need to verify the authenticity of your signature on the form at a police station or a Citizen Service Center (ΚΕΠ). Alternatively, you can arrange for a digital authentication of your signature.
- The original (damaged) certificate.
- A copy of the proof of payment.
Please note that if you choose to send the documents via courier, you will be responsible for the delivery fees.
If the certificate is severely damaged and cannot be mailed, please submit the following additional documents along with the ones listed above, either in person, by courier, or via email to certificates@hau.gr:
- Declaration Form of Law 1599/1986 stating that the original certificate has been severely damaged. You will need to verify the authenticity of your signature on the form at a police station or a Citizen Service Center (ΚΕΠ). Alternatively, you can arrange for a digital authentication of your signature electronically through gov.gr.
- Photograph of the damaged certificate.
If your certificate was severely or completely damaged in a natural disaster (such as a fire, earthquake, etc.), making it impossible to take a photo of it, you’ll need to provide an official document that confirms the event.
If your certificate is completely damaged, you can send all the required documents by email to certificates@hau.gr.
For a detailed list of the documents required for each case, as well as more information on how to arrange for each service, please refer to the application form.
Time limitation for re-issued certificates
If more than twelve (12) have passed since the exam date, your certificate cannot be reissued. However, you can request a certifying statement. To arrange for a certifying statement to be issued, send to certificates@hau.gr the following:
- The application form completed and signed.
- Declaration Form of Law 1599/1986. You will need to verify the authenticity of your signature on the form at a police station or a Citizen Service Center (ΚΕΠ). Alternatively, you can arrange for a digital authentication of your signature electronically through gov.gr.
- A copy of your identity card or passport or any other legal identification document (e.g., a driver’s license or identity certificate -“tautoprosopia”- containing a photograph stamped by a Public Authority).
- A copy of the proof of payment (in case of shipment of document).
Cambridge University Press & Assessment will issue the certifying statement in approximately fifteen (15) days. You can either pick it up in person (from Monday to Friday, 9 am to 5 pm, at the Results and Certifications Office, Massalias 22, 10680, Athens) or have it shipped to you.
You can have someone else collect the certifying statement for you, in which case, the following documents are required:
- If the person collecting the certification is a first-degree relative (parent, sibling, or child), they will need to present their own ID in addition to all documents mentioned above.
- If the person is not a first-degree relative, they will need to present their own ID, letter of authorization via gov.gr in addition to all documents mentioned above.
Please note that if the candidate is a minor, we require a photocopy of both the candidate's ID and the ID of the candidate’s parent or guardian who is granting the authorization.