Operational Risk & Resilience Workshop

• Define operational risk and its types, losses, and scope.
• Identify the drivers of operational risk management, including operational resilience and regulatory requirements as Basel I & II
• Understand the operational risk management framework, including the three lines of defense and governance.
• Identify and assess operational risks using risk logs/registers, inherent and residual risks, and loss data.
• Mitigate operational risk using appropriate techniques, third party management, and key controls.
• Understand the changes in operational risk management due to COVID-19 and identify long-term challenges.
• Identify issues associated with operational risk management and understand the impact of banking developments on operational risk.
• Identify future flashpoints in operational risk management and learn from recent operational risk events using case studies.

This seminar is designed for: Operational Risk Managers, Risk Officers & Analysts, Compliance Officers, Internal Auditors, Operations Managers, IT Risk Managers, Legal and regulatory executives, treasurers, regulators, consultants and any professional who has significant experience in the subject and may seek to revise their knowledge.

What does operational risk really mean and why does it really matter

• What does operational risk really mean?
• Defining the scope of operational risk
• Operational risk types
• Types of loss – financial, regulatory, soft
• Risk Appetite
• Case study - What are the current top 10 Operational risks?

Drivers of Operational Risk management

• Why manage operational risk?
• Operational resilience
• Operational risk regulations
  • Basel II & III
  • Other cross-border regulations

Operational risk management

• Operational risk management activities
• The operational risk framework
  • The three lines of defense
• The main challenges
• Strategic operational risk management – governance
• How has operational risk changed since Covid?
  • Long term challenges
• Case study.

Risk identification & Assessment

• Identifying operational risks  - risk logs/registers
• What are inherent and residual risks?
• What are Risk Control and Self Assessments?
  • Questionnaires vs. workshops
  • The psychology of RCSAs
  • Case study
  • Industry sound practice

Loss data

• Why collect operational risk data?
• Loss data content
• The challenges of internal loss data.
• External loss data

Building scenario analysis and stress testing

• Stress testing vs. scenario analysis.
• Structuring scenarios.
• Developing credible scenarios.
  • Internal and external source of information - learning from past events
  • Including pandemics in operational resilience scenarios.
• Discussion: What scenarios are credible, are past events still relevant?

Mitigating operational risk

• What is operational risk mitigation?
• Mitigation techniques
• Third party management
• Identification of key controls
  • Case study: identifying appropriate mitigating techniques
• Op risk events and their management
• Case study: Achieving operational resilience

Operational resilience

• What is operational resilience and why is it important?
• Operational Resilience - new regulations
  • Linking operational resilience to Bank objectives
  • Governance, Strategy & Culture
  • Service Mapping & Design
  • Risk Management
  • Threat & Vulnerability Management
  • Business continuity planning vs. Disaster planning
  • Change Management
• Case study

Operational risk monitoring and reporting

• The reporting process
• Monitoring operational risk
• Key risk indicators
  • What are KRIs?
  • Types of KRIs
  • Developing and designing key risk indicators
  • Case study

What Next?

• What are the problems in practice?
• Banking developments and their impact on operational risk
• What next – future flashpoints?
• Case study – a recent operational risk event

We are here to answer any questions you have about training your team.

Banking Risk Training (BRT)

In cooperation with Banking Risk Training(BRT), a niche risk training and consultancy company headquartered in the UK, we offer courses to help participants gain an overview of the field, advance their knowledge, and learn tools that can be implemented in their day-to-day tasks, as well as programs that focus on exam preparation for an official GARP certification. Our seminars cover a variety of areas in the field of Risk Management, such as credit, market, and operational risk, corporate governance, best banking practices, and training consultancy.

BRT was formed in 2014 by Graeme Skelly (former Director of Barclays Bank) to undertake specific in-house training and consulting assignments in financial risk management. In 2017, after a decision to expand the company’s activities, Graeme was joined by Alastair Graham former Managing Director of the Global Association of Risk Professionals in London. During his career, which combines banking and education, Alastair has organized and delivered several training seminars globally. Recently, he was appointed as the Global Banking Education Standards Board’s first Secretary General.